Last Updated: 25th November, 2024 Bixi (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application (“App”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. 1. Information We Collect We may collect and process the following types of information when you use the App: a. Personal Information You Provide Account Information: Name, email address, phone number, and other profile details you provide during registration. Photos and Media: If you upload a profile picture or submit photos for service requests, we access your photo library or camera, with your explicit permission. b. Automatically Collected Information Device Information: Device type, operating system, unique device identifiers, and network information. Usage Data: Details of your use of the App, such as navigation paths, interactions with features, and error logs. c. Third-Party Data Data from services like Firebase may be collected to improve functionality, such as analytics, crash reporting, and push notifications. 2. How We Use Your Information We use the collected information for the following purposes: To provide, maintain, and improve the App's functionality and services. To personalize your experience and respond to your inquiries. To send notifications and updates related to fitness programs, attendance, and news. To process photos submitted for profile updates or service requests. To comply with legal obligations. 3. Sharing Your Information We may share your information under the following circumstances: Service Providers: With trusted third parties like Firebase for analytics, notifications, and other services. Legal Compliance: To comply with applicable laws, regulations, or legal processes. Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a new entity. 4. Permissions Requested The App may request the following permissions for functionality: Camera: To capture photos for profile updates or service requests. Photo Library: To allow you to upload images from your device. Internet: To enable communication between the App and our servers. You can manage permissions in your device settings. 5. Data Storage and Security We use industry-standard practices to protect your data. However, no method of electronic storage or transmission is 100% secure. Your data may be stored on secure servers managed by Firebase or other service providers. 6. Your Rights You have the following rights regarding your personal information: - Access and Update: You can access and update your profile information directly in the App. - Delete Data: Request the deletion of your data by contacting us at thinkspacecol@gmail.com. - Withdraw Consent: Revoke permissions such as camera or photo access through your device settings. 7. Children’s Privacy The App is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. 8. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted within the App, and your continued use signifies acceptance of the updated terms. 9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at: Email: thinkspacecol@gmail.com Phone: +977 9851208005